Logistics Assistant
Rouyn-Noranda

Reporting to the Operations Manager, the Logistics Assistant oversees:

 Shipping

• Efficiently coordinate internal and external subcontractor shipping activities.
• Search for subcontractors in collaboration with the manager.
• Work closely with customer service to identify order and subcontracting needs.
• Coordinate and participate in the order preparation and shipment (containers, coolers, forms) according to requests received by customer service.
• Monitor shipped packages and notify customer service of any anomalies.
• Maintain efficient shipping activities and propose solutions for improvement to the manager.
• Optimize department practices to improve efficiency and reduce risk of error.

Receiving

• Coordinate and participate in sample reception.
• Work closely with customer service to ensure proper sample management (express, communication with customer, customer needs, etc.).
• Work closely with laboratories to ensure optimal workflow.
• Monitor the integrity of samples received and notify the department of any anomalies.
• Coordinate the logistics of sample management from receipt to arrival at the processing laboratory, as efficiently as possible for all departments and in accordance with H2Lab standards.
• Determine and optimize sample collection routes and monitor operators.
• Ensure the efficient operation of collection, reception, data entry and validation activities, and propose improvement solutions to the manager.
• Improve department practices and implement measures to decrease potential errors and improve performance.

Management

• Manage, guide, mobilize and train staff under his/her responsibility.
• Ensure the proper functioning of branch logistics operations at all times.
• Apply and enforce administrative, quality and management system procedures.
• Maintain standards of quality and performance within the department.
• Assess equipment and material requirements and make recommendations to management.
• Manage department-related inventories of equipment and supplies.
• Manage vehicle fleet.
• Participate, collaborate or lead development and improvement projects.
• Work closely with other departments and locations.

Terms of employment:

• 40h per week
• Permanent position
• Benefits offered after the first three months’ service

Requirements:

• Minimum 1 year experience in team management
• Customer service skills and experience
• Knowledge of environmental analysis (Asset)
• Relevant college or university degree (Asset)